After 20 years of old emergency response equipment, Baldwin County law enforcement transferred all service lines to the new 911 Center Tuesday.
The command post provides new age technology streamlining the relationship between caller, dispatcher and responder.
Capt. Lynnette LaRocque wrote for the 2010 Community Oriented Policing Services (COPS) $250,000 technology grant, which funded the software and hardware upgrades. The building itself cost around $66,000 raised by an auction of county surplus items.
The combination of a separate InterAct grant and SPLOST funds handled the interior 911-center work including wiring.
GPS tracking lets county dispatchers send the closest available responder to the location. Other field units also know where officers are in case quick backup is needed.
InterAct mobile offers critical information on multiple platforms like laptops, tablets and smart phones maintaining the public safety operational connection.
Dispatchers could reach units by radio, phone or mobile.
“To be able to see all of that information from the CAD is going to be huge,” LaRocque said. “They are all excited and can't wait to get it.”
The basic functions of the new CAD are running, but a 30-day window is necessary for full performance.
The CAD equipment costs stayed well under $200,000. LaRocque said fuel-efficient car purchases remain a possibility with the funds.
A switch to a 700 MHz digital radio system is next up and should be operational by November. A federal mandate requires the upgrade to continue communications after January 2013.
Georgia College, fire departments and the Milledgeville Police Department will use the system, as well as surrounding counties within the Oconee Regional 911 network.
The new command center serves as the mother hub for the digital signal.
“This system will work, and we are pretty excited about it. This is locked into other agencies, but we are the mother ship over here,” LaRocque said. “There is so much more you can do with a digital signal in years to come. The capabilities of the facility expansion are phenomenal.”
A tower added off Meriwether Road and shared use of Georgia College's tower supplies the radio upgrade's infrastructure.
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